The information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

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How we collect information

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When you visit our website, cookies enable us to see session information, such as page response times, length of visits to certain pages, page interaction information conduct a transaction on our website, as part of the process, we collect personal information and methods used to browse away from the page. None of this information is personally identifiable.

 

Personal Information

 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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We only gather personally identifiable information when you give it to us - for example, when you get in touch via our chatbot, submit through a contact form or book an appointment. Personal identifiable information includes information specific to you, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only,  and is not sold to any third parties.

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How we handle your information

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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If making a booking with us or reserving an appointment, your information will be shared with our Booking Software provider, Ovatu. Ovatu has been chosen as our Booking Software provider due to it's reputation in the Beauty industry. You can find out more about how Ovatu handles your data in their privacy policy.

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Further, if you book an appointment or subscribe to our mailing list, your information will be shared with our Email Marketing software, Mailchimp. Mailchimp allows us to communicate with our clients effectively and efficiently, and is our platform of choice due to its reputation as a secure Email Marketing platform globally. 

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Communicating with you

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, Facebook messenger and postal mail.

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Cookies

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Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. The Wix.com platform has cookies integrated into its services. Wix uses cookies for important reasons, such as:

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• To provide a great experience for visitors and customers.

• To identify registered members (users who are registered to Beauty Within Salon).

• To monitor and analyze the performance, operation and effectiveness of Wix's platform.

• To ensure the Wix platform is secure and safe to use. 

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Cookies Used on this Site

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Essential Cookies

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